Shipping policy
2. Shipping Policy
2.1 Processing Time
- All orders are processed and packed within 1–3 business days (Monday–Friday, excluding U.S. public holidays) after payment confirmation.
- You will receive a shipping confirmation email with tracking information once your order leaves our warehouse.
2.2 Shipping Rates
- Free shipping on all orders of $40.00 (USD) or more.
- Orders below $40.00** are charged a flat shipping fee of **$2.99 (USD).
2.3 Delivery Time
- Estimated delivery is 10–21 business days after shipment, depending on the destination.
- These are estimates, not guarantees. Delays caused by carriers, weather, customs, or peak seasons are outside our control.
2.4 Carriers & Tracking
- We use major carriers (e.g., USPS, UPS, or FedEx) for domestic delivery.
- A tracking number is provided for every order. Allpicko is not responsible for carrier-caused delays once the package is in transit.
2.5 Lost, Damaged, or Missing Packages
- If your package is marked delivered but not received, or arrives damaged, contact us within 7 days of the delivery date at WeldonMertzmhcn@outlook.com with photos (for damage). We will work with the carrier to resolve the issue.
- Allpicko is not liable for packages lost due to an incorrect or incomplete address provided by the customer.